Contact Information

You can call, email, or write to Fortified Bike for issues with our products, sales inquiries or help with ordering, questions about our website, or any general question. 

Warranty Returns or General Correspondence (via USPS):

Fortified Bicycle
1001 Massachusetts Ave
Cambridge, MA 02138

General inquiries and customer support:

Customer Support Email: customerlove@fortifiedbike.com

Questions: Text +1 (617) 682-7795

Voicemail:  (857) 302-5014

Visit our FAQ:  Fortified FAQs

Bike Assembly Instructions:  Invincible Assembly Instructions

*Our office is open Monday through Friday 9:30am to 6:30pm EST. If you reach out to us outside of these hours, we will get back to you as soon as possible when we return. 


Wholesale and dealer inquiries:

Email: sales@fortifiedbike.com

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